Master of Science, Information Systems (MSc IS)
Current student, thesis track. Athabasca University
Graduate Certificate, Computer Based Information Systems (CBIS) (Honours)
University of Victoria, Continuing Education
Major focus: website design (XHTML, CSS), web programming (PHP), database development and design, SQL, systems analysis, security, and networking.
Bachelor of Arts (English) (Great Distinction)
Course highlights: psychology, philosophy, medical anthropology, women's studies and women's health, ethnobiology, and assistive technology.
Certificate, Computing and Information Systems (expected completion, 2019)
University Editing Certificate
Simon Fraser University
Simon Fraser University
Selected honours courses, English literature
Leximortis inc. / Cobweb Text and Design, 2014 - present
A corporation offering web development services, writing, editing, and development of dynamic web and print documents, training materials, manuals, reports, and document templates. Writer, editor, layout designer, programmer.
Athabasca University, 2015 - present
PHP Programmer, developing/enhancing a software tool to generate SQL queries based on a user-friendly wizard interface, with the intent to provide access to education log data for teaching and course development staff. See the AAT Project Web Site for more details.
Athabasca University Students' Union, 2002 - 2014
Executive Director/Communications Coordinator
Duties: Board governance, HR management, publication development and design, website development and design, database management, web server management, financial policy and budget development.
Skills: policy and bylaw development; financial management; hiring, supervising, and assessing staff; graphic design; writing, research, and editing; web server management and site design, development, and maintenance; project development for print (offset and digital press) and web; collaborative, distributed work environments.
The Voice Magazine, 2002 - 2014
Editor in Chief
Duties: Set direction and editorial style; develop website and pdf publication; layout and design; web programming; server administration; article selection; substantive, stylistic, and copy editing; proofreading; staff hiring, supervision, and management; writing copy; fact checking.
Skills: Editing; writing; knowledge of publication law; financial management; hiring, supervising, and assessing staff; graphic design; writing, research, and editing; web server management and site design, development, and maintenance.
Calgary Law Offices, 1995 - 1998
Legal Assistant/technology consultant
Drafting legal documents from templates and dictation, drafting invoicing and billing for client files, advising the firm on the purchase and installation of new computers, software, and networking (upgrade from old DOS systems to a Windows environment with networked printers and server), created new document templates after the computer upgrade, training staff on new systems.
Editors Canada Webinars
STEM Editing, WordPress A-Z, Effective Technical Editing, Creating and Maintaining In-House Style Guides, A Linguists Guide to Grammar, How to Evolve Your Writing from Print to Online, Plain Language Success, and Eight Step Editing
SuperCharged Photoshop, Introduction to Adobe InDesign CS2, Mastering Layers in PhotoShop
Volunteer of the Month, January, 2018
AU Students Union, 2002 - 2004, 2015 - 2016
Adobe Creative Suite [PhotoShop, Illustrator, Acrobat Pro, FrameMaker, Premiere Pro, Captivate, InDesign (extensive use in developing templates for a wide range of media), Flash, Encore.]
ADP Pay@Work payroll management
Collaboration Tools [Office, Adobe, Google Docs]
Microsoft Office [Word, Excel, Outlook, Publisher, Access]
Programming and Server Management
Writing and Editing Skills
Structural, stylistic and copy editing, proofreading, copy writing, indexing, technial writing and formatting, document layout and design, document templating
Board governance, bylaws, procedures, and policies.
Editors Canada, Lee d'Anjou Volunteer of the Year Award, 2018
Tamra was recognized for outstanding contributions to the association.
Editors Canada Volunteer of the Month, January 2018
National Sciences and Engineering Research Council of Canada (NSERC), 2017 – 2018
University Undergraduate Student Research Award (USRA) (4 month full-time work term programming a PHP driven software tool to generate complex SQL queries). For the project entitled: Facilitating research in learning analytics through expanding the Academic Analytic Tool
National Sciences and Engineering Research Council of Canada (NSERC), 2016 – 2017
University Undergraduate Student Research Award (USRA) (4 month full-time work term programming a PHP driven software tool to generate complex SQL queries). For the project entitled: Advanced learning analytics – going broad
National Sciences and Engineering Research Council of Canada (NSERC), 2015 – 2016
University Undergraduate Student Research Award (USRA) (4 month full-time work term programming a PHP driven software tool to generate complex SQL queries). For the project entitled: Advanced learning analytics by combining complex analytical functionality with enhanced usability
Athabasca University Academic Achievement Award
Second highest program GPA of all undergraduate students in the program year.
Athabasca University Honour's List
3rd year of study.
Special interest in database development, distance education, computers in education, developing stories and backgrounds for game worlds.
Columnist with student newspaper, 2001 - 2005. Published 135 articles on diverse topics.
Freelance writing coach, ongoing. Teaching university students how to write better university papers, submissions for publication, and proposals.
Editors Canada (previously the Editors' Association of Canada), member since 2005.
Society for Technical Communication (STC), member since 2017
CIPS Alberta, Member since 2017
National Association of Photoshop Professionals (Kelby One), member since 2004.
SWAP - the Section for Women in Psychology, Canadian Psychological Association.
Wise Women web developers, member since 2006.
Exploring the Role of Distance Education in Fostering Equitable University Access for First Generation Students: a Phenomenological Survey.
Simultaneously published in The International Review of Research in Open and Distributed Learning (IRRODL), v9 n1 (2008), and in Distances & Access to Education, a special joint issue of six international education journals (2008). Lisa C. Priebe, Tamra L. Ross and Karl W. Low, Athabasca University
Read paper online.
The Academic Analytics Tool (AAT): Workflow and Use Cases.
Tamra Ross, Ting-Wen Chang, Cindy Ives, Nancy Parker, Andrew Han and Sabine Graf (accepted). Proceedings of the International Workshop on Technologies Assisting Teaching and Administration (TATA 2016), Springer, September 2016, Tunis, Tunisia.
Improving the User-friendliness of AAT through a Staged Evaluation.
Tamra Ross, Ting-Wen Chang, Cindy Ives, Nancy Parker, Andrew Han and Sabine Graf (accepted). Proceedings of the International Conference on Advanced Learning Technologies (ICALT 2016), IEEE Computer Society, July 2016, Austin, USA.
Students' Perspectives on Virtual Communication in Distance Education.
S. Barg, D. Jabbour & T. Ross. International Symposium on Educational Conferencing, Banff, AB (2002).
Read paper online
HUMANIZE 2017, ICWL 2016, ICSLE 2016, LAK16, IEEE TCLT Bulletin, SPeL 2016, LAK17
Sub-reviwer, peer panels
Virtual communications/collaboration tools
Reading (literature, fiction, and non-fiction) and research
Horror literature (study of historical and modern themes, societal impact)
Gaming (story development and writing)
Puzzles (word based, puzzle based games)
Exploring/supporting local businesses, growers, artists, and vendors
Attending/supporting live theatre/opera
Animal welfare and environmental causes
Yoga and Weight Training
Collecting art (especially by local or emerging artists)
Languages: English (understand written French)